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Means of Transport

For small items are usually shipped by USP,DHL,FedEx,EMS,for mass goods are often transported by air or sea.Customers can choose either method as required,but if without request,the shipment method will be chosen by us and declared in the quotation sheet.

Shipping Time

It usually takes 4~6 working days to arrive at the destination if by express delivery;It often takes 2~4 workding days to arrive at the destination if by air freight,but for the goods which need commodity inspection,the shipping time will be adjusted accordingly;The Shipping Time of sea transportation depends on the situation.If dangerous goods which need special packing,the shipping time will be up to the courier and the duration to get the Certificate of Carriage of Dangerous Goods.

Packing Instruction

Packages are all available for size between 10g and 25kg.

 

Notice: Please notify us in advance if request for special packing.

General Return & Exchange Terms

If match the following conditions,we will accept the Return & Exchange request for products unconditionally.


A. With evidence proved that our products have not conformed with the quality required by the customers.


B. Damaged by the courier during transportation;


C. Product name does not conform to the ordered in contract when finally received;


Notice: Return & Exchange request is valid within 30 days from date of arrival;Please specify us the way of return in advance then send back after our confirmation,we will pay for the cost of freight.After receiving the returned goods,we will refund or exchange as per customer's request. 

Tel :+86 28 87 70 48 16 & 87 70 48 15 ext. 608 Fax :+86 28 87 70 48 15 ext. 602
Sales department's address : 3rd floor,Technical research building, 17# Xixin road, High &
New Technology Industries Development Zone (West District), Chengdu, Sichuan Province,China
E-mail: sales@afbiochem.com 蜀ICP备09033383号 ChemicalBook